We will work with you to customize our field service plans to best suit your company’s needs.
We know service engineers and understand how they can be picky about their personal piece of equipment. The individualized service and fast turnaround of our Individual Program minimizes downtime while ensuring each service engineer gets their favorite equipment back fast.
We give each service engineer two weeks notice to send their equipment for calibration. Equipment is shipped directly between the service engineer and Wintronics, saving time, shipping costs and potential damage. The engineer advises us that the equipment is on the way and we take care of the rest.
Wintronics maintains a pool of calibrated ready-to-ship equipment for your field crews, completely eliminating downtime and lost revenue due to calibration delays.
Each service engineer is assigned a calibration anniversary month. During that month, the engineer receives a calibrated set of equipment from the pool. Upon receipt, they return their old equipment, which is placed into the pool for the following month.